
You must switch off the printer and take follow a particular procedure to start the troubleshooting. You can identify this problem with the wrench icon, or when you see that your printer is functioning, but it does not copy or print. The spanner symbol brings a message which you will have the remove to recover your Ricoh device.
- You will be required to open the tray that is affected.
- The paper stack must be neat and proper.
- You will have to amend the tray guides so that they are not tight on the paper.
- You should check your paper setting. It should reconcile with the size and orientation of the sheets which are loaded in the tray.
- If you have a large capacity printer, then you must remove all the papers from the tray.
- Switch off and on the device to restart it.
- Load the sheets back to the printer tray and see if the problem is resolved.
- You should also check if some paper or particle is stuck at the back of the tray.
You are suggested to clear all the print jobs before starting the above process. If your printer does not have a removable paper tray, then you must connect with our technical experts at the Ricoh Printer Customer Support Toll-Free Number 1-866-662-5999. We have a solution for all the Ricoh Models. You can talk to us if you have any other issues apart from this. We will be there to support you through phone, text, live chat or remote session.
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